This incident has been resolved.

We have migrated the DDoS protection on the affected services, and we are now working in rerouting the traffic progressively to the datacenter.

We can now completely acknowledge that affected services are dedicated game server nodes and website oriented dedicated servers for non-essential services.

At this time, we can confirm that there has not been downtime for essential infrastructure for any of our clients on this datacenter, as the system performed automatic actions to prevent this.

We can now confirm that most traffic is getting redirected through our other datacenters. We are still working to migrate the attack.

Traffic at the affected locations is currently being migrated as a temporary measure.

At this time, we have identified the root cause of the incident being a DDoS attack situated in the south of Europe. As a result, some services might be inaccessible from there until this is migrated. We are working on migrating this as soon as possible.

We have received reports that traffic incoming from Spain, France, Portugal is unable to access some part of the infrastructure. We are investigating this issue.